A Day In The Life Of Me.

Aah the Pacific Northwest I love it NOT!  Recently ladies & Gentlemen boys & girls there has been a heat wave of sorts that has lasted the whole week.   Temperatures reaching 95!  Well that might not be a big thing during summer wherever you live but here in the Pacific Northwest the weather often is awful rarely reaching 70 on a good day.   Humidity is about 55%.  So without air conditioning in my meager apartment & since fans are about as useless in hot weather as a hole in the head, I decided to check into a hotel for what else?  but the A.C.!     I’ve good at shopping around for hotel rates on line with Trivago, Priceline, and the rest of those other sites in fact its fun.     

However the worse hotel over in this part of the coast is located in Renton Washington not far from the Seattle Seahawk training camp.   Econo Lodge.   

Now E.C.  used to really have it’s act together when it came to a great staff & good customer service this only a few years ago.   I recently stayed at this 5th circle of hell recently & OMG was it the hotel from hell!  Literally!  Lets do comparisons shall we?    Last year: Friendly staff, uniforms look good at least they’ve seen an iron.   Staff SMILE!   Staff know how to interact with guests.   Basically all the things that one looks for when enjoying a stay at a hotel.

Now one year later 2017 same hotel here is what I noticed checking into this place.

Awful customer service.  I noticed one front desk young man NOT smile, in fact from what I could see in his eyes he seemed like he was angry just like a pot slowly simmering on a stove about to blow.   I think that I could best describe it as a look of disgust or just plain anger but that look wasn’t friendly.  What I saw was hostility.   I remember thinking to myself “why would you work at a job at the front desk if you seem pissed off?   And there is no excuse of “oh perhaps he needed a job”  I don’t care if he hasn’t been laid, or whatever the excuse because it is up to everyone to figure out what it is that they need or want in life & until then do the best that you can.   But here over in the Pacific Northwest these people are immature, insecure just overall lacking in social skills one should have but don’t.

Front desk I have to tell you all out there is it asking a lot to ask the damn front desk clerk to PRESS the uniform shirt that they’ll be wearing when working?  Also whatever happened to getting a haircut?    One of my pet peeves is rudeness.   When checking in & you tell me that check out is at 11am for an over night stay it really isn’t necessary to call me twenty minutes before check out to tell me the same thing. Cause guess what I always check out on time, and furthermore up until today I’ve always checked out on time.   The guy who called me day of check out didn’t seem to have any sense nor good phone etiquette.   The following is a sample of the conversation over the hotel room phone.

Phone rings:  I pick it up:

Me: Hello?

Front Desk: Front desk

Me: Hello?

Front Desk: Front desk

Me:  No this isn’t the front desk you’ve reached a room .  ( I’m thinking is dude confused?)

Front desk: Front desk, your check out time is 11AM.

Me: Not necessary to tell me I already know

When I went to the check out desk I asked about the call to my room & his confusing manner.   Well all I got was impatience & impertinence.   His English wasn’t that good which wasn’t an issue.  What was an issue was his incomplete sentence & how to use it especially over the phone.   I’m figuring since he IS working the front desk CALLING a guest in their room shouldn’t he then have a complete sentence or rehearse what he is going to say to me?  

Here is how the call should have went I have worked in the hotel industry the FAIRMOUNT hotel for a couple of years.

Me as a front desk clerk: “Good morning Miss Jones, this is a friendly reminder that your checkout time will be 11AM unless your planning to extend your stay with us.

That pretty much says it all don’t you think?  And not only that I have planted a seed to have a possible extra day added on making a little money for said company.  Now see I am not a graduate of any business school I am just a smart business woman.    Welcome to the dumbing down of the Pacific Northwest.   Next time I will upgrade perhaps stay at the Sheraton or better yet the Hilton.   

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Published by: The Lonely Shepard

Me: I grew up in an extremely abusive & disadvantaged family environment were both parents were really immature & their relationship messy! I was abducted by my Father at age 8 abused physically, mentally, degraded by his 2nd Wife, and I didn't see my Mother again until 4 years later, I had to risk my neck + my life to run off to seek help with the local police & this was way before there was any such laws on the books for child abuse. Think on that awhile. Had learning disabilities all throughout school by the time I graduated I learned nothing, was prepared for nothing out in the World. Think on that. Joined the United States Army right out of High School only reason I did join was that at the time there was an Army recruiter right on the High School campus & he took an interest in me. So I joined. I was really in over my head. But what else could I do? I lived with a single Mom who was emotionally unstable & I had ZERO support from anyone including the school staff + administrators. The military was hard & degrading to me as a woman but I got out with an honorable discharge. More about me: A series of dead end jobs, my mind was totally a mess after I got out of the Army, still had no support not even from the Veterans admin. My journey has been a total nightmare of: trying to find out about myself, learning about myself, how to live as an adult, all with no help. Now after long , and intensive filled journey I'm trying to get back on track with my life I want to go to school with the hope of one day attending University. I don't wish my journey on anyone. No one gave me guidance: as a child as a teen as a young adult I was all on my own! and it was real lonely , isolating, extremely frightening. Family? don't really have any. Now remember everyone I'm African American & I receive little to no respect I don't even warrant a speeding car that will slow down. "The person who sang the National Anthem sang the last note so high that no could reach it! That was intentional!" Belize from Tony Kushners play Angels In America. If you've read this far I will leave my email in case you want to leave me a msg. Those that are rude will get deleted immediately. Contact: Yogibeara425@hushmail.com

Categories just trying to make it in a World full of hate & intolerance for people of color